Mission, Vision and CCMH Guiding Principles
Cole Memorial provides excellent healthcare services, responding to the changing needs of
the communities we serve.
We strive to be a care system committed to you. We will partner in
the pursuit of your health and wellness and earn your trust by providing
an excellent experience every time.
Promises & Commitments
Your health care team will provide reliable, safe, and coordinated care.
Competent, caring professionals will use proven medical best practices.
We will be a proactive partner in building healthier communities.
We will continually inform you about your hospital, health care resources, and services
We will foster public trust and positive community relationships.
We will keep your hospital financially sound.
At Charles Cole Memorial Hospital we are committed to a Philosophy of Clinical Excellence in
which the best doctors and the best caregivers provide care to patients
that is safe, effective, patient and family-centered, timely, efficient
and equitable and we will measure ourselves against this standard.
Guiding Principles direct
the individual behaviors and conduct we expect in the performance of
our duties or activities in the fulfillment of the Mission and Vision.
The successful delivery of care and services is largely dependent upon
effective communication among staff, patients and residents of
the community. The exchange of information must be timely, effective,
concise, and complete.
Create an Image:
We will take pride in our facility and ourselves, we show respect for
our customers and each other through displaying a professional manner,
appropriate expressions, neat and appropriate appearance and
maintaining the facility’s appearance.
Maintaining safety is the responsibility of all staff. We adhere
to and enforce policies that relate to the safety and well being of our
patients, visitors, employees and environment.
Honor One Another:
Courtesy, dignity, and respect are fundamental expectations of all
staff. We represent Charles Cole Memorial Hospital in a positive,
caring and professional manner at all times.
Standards of Corporate Conduct
Charles Cole Memorial Hospital standards of conduct was been adopted by
the Charles Cole Memorial Hospital board of directors to provide
standards by which all employees of Charles Cole Memorial Hospital
conduct themselves to protect and promote organization-wide integrity
and enhance the hospital’s ability to achieve the organization’s
mission. Click to view Standards of Conduct (pdf).